Product · Support
MixOutpost support
Most questions are answered in the guides below. If you're stuck, send us a message and we'll get back to you.
Start here
- How it works: install, insert the plugin, pair once, tap Listen.
- Troubleshooting the connection: the Mac doesn't appear, the phone won't pair, or audio drops out.
- Your DAW or video editor: where to put the plugin in each app.
- FAQ: requirements, pricing, security and more.
Purchases
MixOutpost Pro is a one-time in-app purchase on the iPhone. To use it on another iPhone, open Settings › Restore purchases in the app with the same Apple Account. Codes are redeemed in the app under Settings › Redeem code. Refunds are handled by Apple at reportaproblem.apple.com.
Contact us
Still stuck? Send a message through the contact form at artovion.com. Please include your Mac and iPhone models, the macOS and iOS versions, the DAW or editor you're using, and a screenshot of Connection info (the ⓘ button in the iPhone app) if it's a connection problem.
MixOutpost is made by Frame 12, LLC.
Questions
My Mac doesn't appear on the phone. What do I do?
Make sure the Mac and iPhone are on the same network (not a guest network), that Local Network access is allowed for MixOutpost in iOS Settings, and that Start Sharing is on. If discovery is blocked, use Sources › Connect by address with the address and port shown on the Mac. See troubleshooting the connection.
How do I restore MixOutpost Pro on a new iPhone?
Open Settings in the iPhone app and tap Restore purchases, signed in with the same Apple Account you bought Pro with. No MixOutpost account is needed.
How do I redeem a code for Pro?
In the iPhone app, open Settings or the Pro screen and tap Redeem code, then enter the code. It unlocks Pro just like a purchase.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
How do I uninstall the Mac plugin and app?
Delete MixOutpost.component from /Library/Audio/Plug-Ins/Components, MixOutpost.vst3 from /Library/Audio/Plug-Ins/VST3 and MixOutpost.app from Applications.
Hear your mix on your phone
Free Mac plugin (AU, VST3) and iPhone app. Lossless, bit-exact and encrypted.